Adjust & TheraRide Mud Strap Update

October 10, 2025

We’ve confirmed inconsistencies raised by our Stockists,  in Mud Strap sizes in recent shipments of Scootboot Adjust and TheraRide models.

We are grateful for the feedback in identifying this issue.

All Adjust and TheraRides should include the following Mud Strap sizes:

Size	Mud Strap Sizes	Size	Mud Strap Sizes
00	Fitted: XS Mudstrap Accessory Bag: XXS Mudstrap S Mudstrap M Mudstrap	4	Fitted: L Mudstrap Accessory Bag: M Mudstrap XL Mudstrap XXL Mudstrap
0	Fitted: XS Mudstrap Accessory Bag: XXS Mudstrap S Mudstrap M Mudstrap	5	Fitted: XL Mudstrap Accessory Bag: L Mudstrap XXL Mudstrap XXXL Mudstrap
1	Fitted: S Mudstrap Accessory Bag: XS Mudstrap M Mudstrap L Mudstrap	6	Fitted: XL Mudstrap Accessory Bag: L Mudstrap XXL Mudstrap XXXL Mudstrap
2	Fitted: S Mudstrap Accessory Bag: XS Mudstrap M Mudstrap L Mudstrap	7	Fitted: XL Mudstrap Accessory Bag: L Mudstrap XXL Mudstrap XXXL Mudstrap
3	Fitted: M Mudstrap Accessory Bag: S Mudstrap L Mudstrap XL Mudstrap	8	Fitted: XL Mudstrap Accessory Bag: L Mudstrap XXL Mudstrap XXXL Mudstrap

Supporting you

To help us confirm which Stockists are affected and provide timely support, please complete the form below if you received stock of Adjust & TheraRide from July 2025.

PLEASE NOTE: If your accessories bag has the white horse logo, your Mud Straps are correct and no action is required.

What You’ll Need

• Your order/s number

  
  
  
  

• The date you received the order

  
  
  
  

• The Adjust or TheraRides sizes included

Submit Form

Using the form ensures we can assist all Stockists promptly and accurately.

It helps our team identify affected batches quickly and avoids delays that can occur with individual email requests.

Thank you for your cooperation and understanding as we complete this correction process.

Your support helps us maintain the quality and reliability that Scootboot is known for.